Hosting and care plans

Website hosting and care plans

In short

Kotoh Labs hosts and maintains the websites we build, and sites we inherit: managed hosting, software updates, backups, uptime and security monitoring, and small content edits each month. You keep full ownership and administrator access, and there is no long-term lock-in.

Updated

How Kotoh approaches it

Most website problems are maintenance problems: outdated plugins, no backups, and small edits that sit in someone’s inbox. A care plan gives your site one accountable owner. Updates are tested on staging first, backups are kept off-site, and you get a monthly log of what was done.

Built for

  • Organizations without an IT team
  • Sites we build for clients
  • Inherited sites that need a steady owner
  • Teams who need small edits each month

Common problems

  • Plugins and themes never updated
  • No backups or restore plan
  • Slow or unreliable hosting
  • Small changes that wait weeks

What we build

  • Managed hosting on a reliable platform
  • Software and security updates
  • Daily backups and tested restores
  • Uptime and security monitoring
  • Monthly edit hours and support

What you receive

  • Hosting setup or transfer
  • Monthly maintenance and update log
  • Backup and restore plan
  • Support with a response commitment
  • Annual review of speed, security and accessibility

Controls

  • Least-privilege access
  • Staging before updates
  • Off-site backups
  • Monitoring with alerts

Work that shows it

Questions buyers ask

Do we have to use your hosting?

No. You own your site and can host it anywhere. Many clients choose our care plan because updates, backups and fixes are handled in one place.

What is included each month?

Hosting, software updates, backups, monitoring, a set number of edit hours and support with a response commitment. The exact plan is listed in your proposal.

Can you take over a site someone else built?

Yes. We start with a review of the hosting, plugins, backups and access, fix anything urgent and then move it onto a care plan.

How fast do you respond?

We commit to responding within one business day, faster for outages.

Related capabilities

Have a project or a workflow worth fixing?

Send a short note about what you need. Ian answers every email within one business day.

Email ian@kotohlabs.com